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For chiller service companies and service networks

Every field reading,your company’s strength.

Every value a technician enters on site is calculated instantly, filed under the unit’s history and delivered to the office. You know which unit was in what state and when, from the record, not from memory. You talk to the customer with the record, without waiting for a report.

Fieldbearthe next-generation chiller service platform

Start the company packageHow it works

A phone in front showing the unit page of the mobile app, and a laptop behind it showing the same unit in the manager panel: unit details, a location map and the measurement table.

Your cloud-based service logbook.

The values a technician enters on site are sent to the cloud and appear in the manager panel at the same moment. The record lives in the company’s cloud account, not on the phone; when a technician leaves, the unit’s history stays.

  • BeforeThe pressure from the previous service lived in a notebook, a chat or someone’s memory.

    Now

    Every reading under its unit, with its date.

    The previous service and today sit side by side in one table. Records are never deleted; a correction is added as a new row.

  • BeforeSuperheat meant opening a table, and absolute pressure was often skipped.

    Now

    Superheat and subcooling are calculated as you type.

    Dew and bubble points for nine refrigerants are built in. The result does not depend on who calculates it.

  • BeforeNo signal in the plant room, so the record waited until evening.

    Now

    Saves without internet, delivers to the office by itself.

    The reading is stored on the phone; once a connection is available it is transferred to the manager panel. No second data entry for the report.

  • BeforeAn unusual noise meant calling the most experienced colleague.

    Now

    38 field symptoms, each with the reading that tells them apart.

    Noise, frost, oil, alarms: pick the symptom, the app names the measurement to take, and the record is tagged.

Features

Entered on site, visible in the office.

Jobs are assigned from the panel and the technician sees them on the phone; a reading entered on site lands in the unit history and in the manager panel at the same time. No separate data entry is needed for reporting.

New

Assign the job from the panel, the technician sees it on the phone.

The manager opens a job in the panel: type, unit, day and technician. It appears in the Jobs tab on the technician’s phone; when the work is done they tap "Completed" and the job closes in the panel at that moment. The week’s and month’s jobs sit in a calendar, with units due for maintenance in the same calendar.

  • Three job types: maintenance, fault, check-measurement; a day and an "urgent" flag.
  • Week and month calendar; drag a job to another day; units due for maintenance appear in the calendar.
  • Technician screen: how many open jobs each technician has, which are overdue, their recent jobs and records.
  • Contact person and a "Call" button on the job card; an open-job strip on the unit page.
  • The technician completes the job without internet; it reaches the panel when the connection returns.

Behind, the manager panel’s Jobs page in week view: maintenance, fault and check jobs spread over the days, one marked urgent, one a maintenance due date. In front, the mobile app’s Jobs tab: the list of today’s and upcoming jobs.

How it works

A record in three steps.

  1. 1

    Define the unit

    The technician registers the unit once on the phone: refrigerant, circuit layout and location.

  2. 2

    Enter the readings

    Gauge and thermometer values are entered; derived values are calculated automatically. No internet connection is required.

  3. 3

    View it in the panel

    Once a connection is available the record is transferred to the server; the manager views the unit’s measurement table in the panel.

Packages

Two packages, one application.

App only

Individual technician

The mobile app: unit records, measurements, history and the symptom guide. Records are backed up on the server under your account.

  • Unlimited units and measurements
  • Offline operation
  • Records transfer to a new phone

Coming to the App Store and Google Play

App + panel

Company

Technicians use the app, managers use the panel. Technician accounts are created by the company; technicians have access to the app only.

  • Job assignment, calendar and technician screens
  • Unit list and measurement tables
  • Technician accounts and permissions
  • Company-specific design conditions and target values
Choose the number of technicians

The company package is billed monthly or yearly per active technician; manager and panel accounts are free. There is no free trial; the subscription starts with the first payment. Each company sees only its own data; this rule is enforced at the database level.

Who it is for

For independent service companies and service networks.

Service company owner

  • The measurement history of every unit stays with the company; records are preserved even when technicians change.
  • You can present the customer with a comparison of the previous service and today’s values.
  • You define the target values; the authorised technician sees them on site and they do not leave the company.

Service network manager

  • All units in the field, their locations and last measurement dates in one list.
  • You assign jobs from the panel; how many jobs each technician has and which are overdue, on one screen.
  • You access the measurement data itself without waiting for the technician’s report.
  • You open and close technician accounts; departing staff cannot take the data with them.

Roadmap

Development plan.

The first release is the measurement logbook and job assignment: unit records, measurements, derived values, history, symptom guide, manager panel and calendar. The following items arrive with later updates; feedback from the companies using it sets the order.

  1. Available

    Mobile app

    Unit records, measurement entry, derived values and measurement history.

  2. Available

    Symptom guide

    38 field symptoms, each with the reading that tells it apart.

  3. Available

    Nine refrigerants

    R134a, R410A, R407C, R404A, R32, R22, R454B, R513A, R1234ze(E).

  4. Available

    Manager panel

    Unit list, measurement tables, company map and user management.

  5. Available

    Job assignment and calendar

    Jobs from the panel to the technician; week and month calendar, maintenance dates, technician screens.

  6. Planned

    QR labels and unit identity

    Direct access to the record from the label on the unit.

  7. Planned

    Reports and notifications

    Periodic reports; phone notifications for new jobs and maintenance dates.

  8. Planned

    Diagnosis support

    Likely causes and verification steps.

Move to the company package.

Choose your number of technicians and enter your billing details; your manager account opens automatically after payment. Your technicians install the app and sign in with the company account.

Start the company package

The number of technicians can be changed later in the panel; the fee follows it.